Terms & Conditions

Last Updated: June 24, 2026

Welcome to Fiesta Paper Creativa. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

1. General

Fiesta Paper Creativa, specializes in handmade and personalized party decorations, including but not limited to cake toppers, favor boxes, banners, centerpieces, and other custom party items.

By placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.

2. Custom & Personalized Orders

Many of our products are custom-made and personalized according to customer specifications.

Customers are responsible for providing accurate:

  • Names

  • Dates

  • Ages

  • Event details

  • Custom wording

  • Color preferences

Fiesta Paper Creativa is not responsible for errors submitted by customers during the ordering process.

3. Order Approval

Customers are encouraged to carefully review all order details before submitting payment.

Once production has started, changes may not be possible. If changes can be accommodated, additional fees may apply.

4. Pricing & Payments

All prices are listed in U.S. Dollars (USD).

Full payment is required before production begins.

We reserve the right to modify prices, products, or services at any time without prior notice.

5. Production & Processing Times

Each item is handmade to order.

Production times vary depending on:

  • Product type

  • Order size

  • Seasonal demand

  • Customization requirements

Estimated processing times are provided for reference only and are not guaranteed.

6. Shipping

Fiesta Paper Creativa, ships within the United States.

Once an order has been shipped, delivery times are controlled by the shipping carrier.

We are not responsible for delays caused by:

  • USPS

  • UPS

  • Weather conditions

  • Carrier disruptions

  • Incorrect shipping addresses provided by customers

Customers are responsible for ensuring shipping information is accurate.

7. Local Pickup

If local pickup is offered, customers will receive instructions after their order is completed.

Orders not picked up within a reasonable timeframe may be subject to storage limitations.

8. Returns, Refunds & Cancellations

Due to the personalized and handmade nature of our products:

  • Custom and personalized items are non-refundable.

  • Returns are not accepted on personalized products.

  • Cancellations may only be accepted before production begins.

  • Non-custom items may be eligible for return at our discretion.

If an item arrives damaged, customers must contact us within 48 hours of delivery and provide photos of the damage.

9. Intellectual Property

All designs, product images, graphics, logos, website content, and branding created by Fiesta Paper Creativa remain our intellectual property.

Customers may not reproduce, resell, copy, or distribute our designs without written permission.

10. Character-Inspired Designs

Some products may be inspired by popular characters or themes requested by customers.

Fiesta Paper Creativa does not claim ownership of licensed characters, trademarks, or copyrights belonging to their respective owners.

Customers are paying for our creative design services and materials used to create custom handmade products.

11. Limitation of Liability

Fiesta Paper Creativa shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the specific order.

12. Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to website systems

  • Interfere with website functionality

  • Submit false or misleading information

13. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes become effective immediately upon posting to the website.

14. Contact Information

For questions regarding these Terms & Conditions, please contact:

Fiesta Paper Creativa
Email: fiestapapercreativa@gmail.com
Website: fiestapapercreativa.com

By using this website and placing an order, you agree to these Terms & Conditions.